It Took Public Shaming Via Twitter to Get Big Insurer to Cover Grad Student's Cancer Care
huffingtonpost.com — Aetna's had a lot to say lately about how business is good. The company disclosed last week that it made $458 million in profits this spring, and said it expected to make more money this year than executives previously thought possible. The firm also signaled it set aside three quarters of a billion dollars from policyholders to buy back shares of its own stock instead of paying more claims. But a few days before that, Aetna's CEO got a real-world understanding of just how inadequate some of the company's policies are. And thanks to Twitter, the rest of us got a better understanding of how U.S. health insurers are able to profit so handsomely from the inadequate policies they sell, especially to students.